Shipping policy
Return & Exchange Policy
Wesley Scott’s, LLC
Return & Exchange Policy:
We offer a 7 day return policy, if 7 days have gone by once your purchase has been delivered, unfortunately we can’t offer you an exchange or return. The item will only be returned in the form of payment it was purchased. To be eligible for an exchange or return, your item must be unused, not dry cleaned, or washed and in the same condition that you received it with the original tags still on it. It must also be in the original packaging. You must also include the invoice or receipt. To complete your exchange for damaged goods, we require a receipt or proof of purchase. (Invoice or Receipt). Please note that all items are inspected before they are shipped out to you.
Additional non-returnable items:
All sale and clearance items are final sale, Gift Certificates, All items under the self-care category.
Exchanges:
We only replace items if they are defective or damaged. If the item is no longer available or on back order, we will notify you, please reply to our email within 5 days of our reply or the exchange / store credit will be no longer valid. If the item is no longer available for us to order, we will issue you a store credit or return. If the item or items are damaged please email us at wesleyscottsinfo@gmail.com within 5 days after delivery to you. Please note that all items are inspected before they are shipped out to you.
Returning Gifts:
Must be accompanied with original invoice to be able to return or exchange damage items. If the original purchaser is not requesting a return then the returned funds will be issued in the form of a store Credit / Gift Certificate which will expire within 120 days if not used. Your item must be unused, not dry cleaned, or washed and in the same condition that you received it with the original tags still on it. It must also be in the original packaging. All sale and clearance items are final sale.
Shipping Returned items:
To return your item you can mail your product to: Wesley Scott's, LLC, 29155 Northwestern Hwy Ste. 387, Southfield MI 48034 or you may bring it to the Store located at 2356 Joslyn Ct. Lake Orion, MI 48360 during Store hours. Friday 11am-5pm, Saturday 10am-5pm, or Sunday 11am-5pm.
Returning or exchanging a (Pick-up at Location Purchase) the 7 day return or exchange policy starts at the time and date of purchase not the day it is picked up from the store.
You will be responsible for paying for your own shipping costs for returning your items. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. If you are shipping an item you should consider using a tracking shipping service or purchasing shipping insurance. This will be protection for you to ensure that your return was received by us. We are not responsible for items we did not receive. We will use the post mark to as the official return date of the package. It is at our discretion to return the item, we will contact you to let you know if your return was rejected.
Return Mailing Address:
Wesley Scott’s, LLC
29155 Northwestern Hwy Ste387
Southfield, MI 48034
Store Location:
Wesley Scott’s, LLC
2356 Joslyn Ct. (Canterbury Village)
Lake Orion, MI 48360
Friday 11am-5pm, Saturday 10am-5pm, and Sunday 11am-5pm
248-550-0600